Contact Us

Reservation emails and phone calls will be processed and returned within our Reservation Center office hours.

By providing any details below, you authorize Astadala to collect, process, and use the information for such requests and for lawful Astadala business related purposes; and to store your information at and transmit it to various locations throughout the world, either directly or through third party vendors, whether within your country of residence, Indonesia, or elsewhere. Please see our Privacy Statement and Terms of Service for information on our data collection and usage practices.



If you don’t hear back from us within 24 hours after emailing, please check your spam filter or firewall settings, as they may be blocking our response. In some rare cases, technical problems might just happen and causing us not receiving your messages. Please kindly resend your inquiry when you don’t get any response from us in timely manner.

Need Assistance?

Our reservation center is available to help you with your booking issues or answer any related questions.

Customer Service /
Reservation Center

Office hours (GMT+8)
Mon - Fri : 9 am ~ 5 pm
Sat - Sun : 9 am ~ 3 pm

Call us +62 361 736 928

Chat us +62 812 3838 4849

Customer Service

(9 am - 5 pm, GMT+8) Call us +62 361 736 928 Chat us +62 812 3838 4849


Get Up to 30% OFF!

Astadala Hospitality
Jalan Raya Seminyak 17
Seminyak, Kuta, Bali 80361