Contact Us

Reservation emails and phone calls will be processed and returned within our Reservation Center office hours.


If you don’t hear back from us within 24 hours after emailing, please check your spam filter or firewall settings, as they may be blocking our response. In some rare cases, technical problems might just happen and causing us not receiving your messages. Please kindly resend your inquiry when you don’t get any response from us in timely manner.

Need Assistance?

Our reservation center is available to help you with your booking issues or answer any related questions.

Office hours (GMT+8)
Mon - Fri : 9 am ~ 5 pm
Sat - Sun : 9 am ~ 2 pm

Call us +62 361 736 928

Customer Service

(9 am - 5 pm, GMT+8) Call us +62 361 736 928 E-mail:

Subscribe to get Awesome Deals!

Astadala Hotel Management
Jalan Raya Seminyak 17
Seminyak, Kuta, Bali 80361